Hosted dialer infrastructure for UAE and global CLI

One connected platform for calling, CRM and omni-channel operations.

Avyukta Intellicall brings dialer, CRM, AI caller, HRMS, Meta, Google, email, WhatsApp, SMS, RCS and SIP/PRI/GSM/VoIP trunking options into a single operational ecosystem.

  • Direct UAE CLI
  • Hosted Dialer
  • CRM Integration
  • Monitoring
  • Omni-Channel
  • WebRTC
16+ yrsLowest-price positioning
700+Live clients
91Cities
11Countries
Source overview: Avyukta Intellicall's all-in-one communication and relationship-management positioning.
Why choose the platform

Direct infrastructure, integrated workflows and transparent operations.

The source presentation highlights direct UAE CLI, CRM connectivity, visible commercial structure, monitoring, flexible terms and technical assistance as the platform's main selection criteria.

Direct UAE CLI

Tier-1 provider positioning with hosted dialer infrastructure for UAE calling requirements.

CRM integration

Seamless integration positioning for real estate, healthcare, enterprise and other CRM-led workflows.

Full transparency

The source states there are no hidden VoIP or CLI charges: the commercial model shown is intended to be the amount paid.

Complete monitoring

Instant call recordings and live monitoring capabilities provide supervisors with operational visibility.

Flexible terms

The platform overview references one-month contracts with no long-term lock-in, while specific package terms may differ.

24 × 7 support

Round-the-clock technical-assistance positioning is shown in the platform selection slide.

Platform selection diagram from page 2 of the uploaded proposal.
CLI options and commercial structure

Choose direct UAE CLI or a non-UAE CLI package.

Both options include hosted dialer infrastructure, with distinct DID, recharge, inbound, activation and compliance terms. Values below reproduce the amounts shown in the uploaded proposal.

Option 1

UAE CLI Package

UAE VoIP with hosted dialer and a 2-way UAE DID.

Fixed / LL / Mobile₹26.82 / $0.31 / AED 1.14 per min
Minimum VoIP recharge₹10,000 / $116 / AED 428
DID one-time cost₹16,765 / $195 / AED 715
DID monthly cost₹16,765 / $195 / AED 715
Security charge₹16,765 / $195 / AED 715
Inbound₹15.10 / $0.18 / AED 0.66 per min
  • Initial payment: ₹60,295 / $702 / AED 2,570.
  • From second month: ₹26,765 / $312 / AED 1,140.
  • Contract term: 12 months; termination notice: 1 month.
  • Maximum three retries per number with a 24-hour gap, subject to UAE telecom guidelines.
  • Verification: 2-3 days; final activation: 10-15 days.
  • LOI, business registration, trade licence and director ID shown as required documents.
Option 2

Non-UAE CLI - UK / USA / CAN / AUS

UAE VoIP with hosted dialer, using USA, UK, Canada or Australia CLI options.

₹2,00,000 recharge₹19/min ($0.22 / AED 0.84)
₹1,00,000 recharge₹21/min ($0.24 / AED 0.93)
₹50,000 recharge₹22/min ($0.26 / AED 1.00)
₹10,000 recharge₹24/min ($0.28 / AED 1.07)
DID monthly charge₹2,500 ($29.6 / AED 110)
Inbound₹0.042 ($0.0005 / AED 0.002) per 6 sec
  • Initial / monthly payment: ₹12,500 / $142 / AED 522.
  • Free demo (USA only): ₹100; paid demo (USA CLI): ₹500.
  • PoC training is limited until demo success.
  • Maximum three retries per number within 24 hours.
  • Disconnection without refund is stated for spam or DND violation.
  • DID billing is from the 1st to the 1st of the month.
Original UAE CLI commercial slide.
Original non-UAE CLI commercial slide.
DID packs

Retail DID add-on pricing.

Bulk packs lower the per-DID price. The table keeps the US and UK/Australia values in INR, USD and AED exactly as displayed.

Retail DID pack pricing shown in the proposal
DID PacksUS Retail DIDsUK / Australia DIDs
1 × DID₹2,500 ($29.6 / AED 110)₹2,500 ($29.6 / AED 110)
Pack of 5₹1,000 ($11.8 / AED 44)₹1,500 ($17.7 / AED 66)
Pack of 10₹700 ($8.3 / AED 31)₹1,200 ($14.1 / AED 53)
Pack of 20₹600 ($7.1 / AED 27)₹1,100 ($13.0 / AED 48)
Pack of 50₹400 ($4.7 / AED 17)₹1,000 ($11.8 / AED 44)
Pack of 100₹300 ($3.5 / AED 13)₹900 ($10.6 / AED 39)
Incoming charges₹0.042 (or $0.0005 / AED 0.002) per 6 sec₹0.042 ($0.0005 / AED 0.002) per 6 sec
Original DID pack pricing visual.
Terms and compliance

Prepaid service, verified campaigns and qualified refund terms.

The proposal makes campaign legitimacy, OTP-based eKYC, prepaid billing, demo/PoC selection and campaign approvals central to onboarding.

  • 100% legit campaigns only: OTP-based eKYC and ID proofs are mandatory.
  • Prepaid model: 100% prepaid VoIP service with transparent billing.
  • Demo options: free demo with ₹100 credit and paid PoC at ₹500.
  • Refund policy: 72 hours from PoC or seven days with NoC, subject to stated terms.
  • No robo calls: press-1 campaigns require voice-file approval.

Commercial and refund eligibility should be confirmed during onboarding. KYC, campaign-content, DND/spam and government-policy conditions apply.

Original terms and compliance visual.
100+ features included

Advanced dialer controls for connected, supervised campaigns.

The source combines campaign-wise DID controls, CDR visibility, WebRTC, OTP-protected data access, automated team-lead workflows, CRM and omni-channel connections under one product suite.

01

Campaign controls

Dialer-based CDR, drag-and-drop campaign-wise DID selection and admin-based CLI spam marking.

02

WebRTC and OTP security

WebRTC support with OTP-based lead and recording access controls, described in the slide as lead / Vox security.

03

Operational scale

700+ live clients, 4,000+ installations across 11 countries, 16+ years of experience and 24 × 6 support are listed.

04

In-house ecosystem

Automated TL, CRM, omni-channel, telco and DID capabilities positioned under a single roof.

Admin and agent dashboard overview with the source's four product USPs.
Avyukta Advanced Dialer

Move from manual dialing to predictive and OBD workflows.

The presentation positions the advanced dialer as a route to higher connected-call throughput, with predictive dialing, OBD, press-1 workflows and CRM integration.

  • Advanced dialer suite aligned to the detailed feature list.
  • OTP-based protection for leads, reports and recordings.
  • Optional cluster ringing, load balancing, custom email/SMS APIs and CRM integration.
  • WebRTC included.
  • Number masking for lead and data protection.
  • Automated team-lead workflows with alarms.
Predictive dialer positioning and feature overview.
Agent and admin operations

Connected agent tools, real-time supervision and searchable reporting.

The proposal shows the daily operating layer: agent scripts and dispositions, callbacks and call logs, plus admin reports, live monitoring, transcription, firewall and DNC controls.

Agent workspace

Scripts, dispositions, callbacks and historical call records are presented within one agent-facing workspace.

Admin intelligence

Supervisors can review reports, track live operations, inspect agent performance and use monitoring controls shown in the source interface.

Monitoring and controls

Alerts, transcription, network controls and DNC hygiene.

The second admin view brings together omni-channel navigation and AI caller access with automated monitoring, voice logging, transcription, firewall controls and DNC scrubbing.

  • Automated monitoring reports with display, email and SMS alerts.
  • Voice logger with call transcription.
  • Virtual firewall available on demand.
  • Inbuilt DNC scrubber.
  • Omni-channel menu including Meta WABA, Avyukta WABA, email, SMS, Google Ads, RCS and AI caller.
Admin controls for monitored, compliant campaign operations.
Universal Relationship Management add-on

URM connects lead management, dialer controls and WhatsApp inside the CRM.

The source uses the terminology “URM - Universal Relationship Management (Add-On)” and shows multi-channel search, lead views and edits, embedded calling, embedded WhatsApp and multiple specialised CRM modules.

01

Multi-channel lead search

Search and connect through CRM, dialer, WhatsApp and additional communication channels from one operating context.

02

Embedded action layer

Edit lead records while keeping dialer and WhatsApp controls available within the lead workflow.

03

Multiple CRM modules

Sales, task, HRMS, help desk, ticketing, accounts, omni, Google and superadmin modules are visible in the source navigation.

URM lead-view and embedded communication workflows.
Second URM product view from the proposal.
Add-ons and key terms

Extend the platform with verification, channels, apps, storage and custom work.

The following prices and availability terms are reproduced from the proposal. “On demand” items remain subject to scoping and commercial confirmation.

Truecaller Verification

₹11,000

M

Meta Integration

₹8,000 per month

W

WhatsApp Server

₹15,000 per month

AI

AI Caller

₹7 per minute

RTC

WebRTC

₹200 ($3 / AED 11) per seat / month

Waived for 15 seats.

APP

Android App

₹300 per agent / month

iOS coming soon.

DEV

Customization

₹700 / hour

IVR, API and reports.

API

Integrations

On demand

SMS, WhatsApp, email, Google, CRM and APIs.

GB

Storage

On demand

Dedicated server, DR/NAS, backup and high-availability server options.

CRM

CRM

Lead management CRM, ticketing, HRMS, app and Google Sheet options.

VPN

WFH / VPN / Intl. SMS

On demand

CN

CNAM Feature on SIP

Keep a contact private while displaying the company name instead.

Compliance First

100% genuine campaigns for opt-in clients only. DND, spam and government-policy adherence are mandatory.

Secure Onboarding

Aadhaar or passport OTP-based eKYC is required for all clients.

Satisfaction Guaranteed

72-hour refund valid till PoC or a maximum seven days with client NoC, subject to terms and conditions.

Campaign Approval

Sample call recording and campaign synopsis are required before order; press-1 campaigns require voice-file approval.

Original add-ons, pricing and key-terms page.
Order free live demo today

A clear path from commercial approval to go-live.

The source presents a four-stage engagement model: approve the proposal, complete onboarding, experience a live demo or PoC, and then move to production with support.

Proposal Approval

Review and confirm the commercial model.

Onboarding

Complete setup and training.

Live Demo / PoC

Experience the platform firsthand.

Go Live

Start calling with full support.

Original proposal approval, onboarding, PoC, go-live and resource-link page.
Start the conversation

Review the commercial model with the Avyukta team.

Use the WhatsApp contact from the proposal to discuss CLI selection, recharge, DID requirements, KYC, demo or PoC, activation timing and final commercial terms.